admin Wed, 08/19/2015 - 19:19
I am going to give you a simple step by step guide to resolving any internet issues BEFORE you call your internet service provider! It is very simple and it will be the first thing they customer service representative will have you do when you call.
1. Unplug both the cable modem and the router from the back of the units or the wall, which ever is easiest to reach.(they are numbered on the image in this post)
2. Let them both stay unplugged for a min of 30 secs.
